{"id":3586,"date":"2026-02-06T19:24:28","date_gmt":"2026-02-06T19:24:28","guid":{"rendered":"https:\/\/www.holacabana.com\/envios-y-devoluciones\/"},"modified":"2026-03-13T13:58:45","modified_gmt":"2026-03-13T13:58:45","slug":"envios-y-devoluciones","status":"publish","type":"page","link":"https:\/\/www.holacabana.com\/es\/envios-y-devoluciones\/","title":{"rendered":"Env\u00edos y devoluciones"},"content":{"rendered":"

A continuaci\u00f3n encontrar\u00e1s toda la informaci\u00f3n relacionada con env\u00edos y devoluciones.<\/p>\n

\n

Env\u00edo<\/h2>\n

Realizamos env\u00edos desde Polonia a todos los destinos de Europa<\/strong>.<\/p>\n

Los pedidos se procesan y se env\u00edan el siguiente d\u00eda laborable.
\nTodos los env\u00edos se realizan por mensajer\u00eda.<\/p>\n

El plazo de entrega estimado normalmente es de 2 a 7 d\u00edas laborables<\/strong>,
\ndependiendo de tu ubicaci\u00f3n en Europa.
\nLos env\u00edos a islas o zonas remotas pueden tardar unos d\u00edas m\u00e1s.<\/p>\n

Los plazos de entrega se calculan en d\u00edas laborables (no incluyen fines de semana ni festivos).<\/p>\n

Una vez que el pedido est\u00e1 en manos del transportista, cualquier retraso queda fuera
\nde nuestro control.<\/p>\n

Te proporcionaremos un n\u00famero de seguimiento para que puedas seguir tu pedido.<\/p>\n

Si nos has facilitado un n\u00famero de tel\u00e9fono y un email,
\nel transportista te avisar\u00e1 con anticipaci\u00f3n de la entrega<\/p>\n

\n

Devoluciones<\/h2>\n

Ofrecemos reembolsos si:<\/p>\n

    \n
  • el art\u00edculos est\u00e1 sin uso<\/strong><\/li>\n
  • el art\u00edculo se compr\u00f3 a trav\u00e9s de este sitio web<\/strong><\/li>\n
  • el art\u00edculo se es devuelto en su embalaje original<\/strong><\/li>\n
  • dentro de los 14 d\u00edas posteriores a la entrega<\/strong><\/li>\n<\/ul>\n

    Para iniciar una devoluci\u00f3n:<\/p>\n

      \n
    • escr\u00edbenos a info@holacabana.com<\/strong><\/li>\n
    • (importante)<\/strong> incluye el n\u00famero de pedido.<\/li>\n<\/ul>\n

      Una vez verificado, te proporcionaremos la direcci\u00f3n de env\u00edo para la devoluci\u00f3n.<\/p>\n

      Nota importante:<\/p>\n

        \n
      • \n
          \n
        • Cont\u00e1ctanos siempre antes de devolver cualquier art\u00edculo<\/u><\/strong>.
          \nLos art\u00edculos devueltos sin aprobaci\u00f3n previa y\/o verificaci\u00f3n del pedido pueden no ser aceptados.<\/li>\n
        • Todas las devoluciones deben ser enviadas por el cliente a nuestra direcci\u00f3n en Polonia,
          \nque es nuestro almac\u00e9n principal para env\u00edos y devoluciones en Europa.<\/li>\n
        • Los clientes son responsables de los costes de env\u00edo de la devoluci\u00f3n.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
          \n

          Reembolsos<\/h2>\n

          Cuando la devoluci\u00f3n llegue a nuestro almac\u00e9n y sea inspeccionada,
          \nrecibir\u00e1s email de confirmaci\u00f3n del reembolso.<\/p>\n

          Los fondos pueden tardar algunos d\u00edas en aparecer en tu cuenta,
          \ntodo depende de tu banco o entidad financiera.
          \nA veces puede tardar hasta 2 semanas<\/strong>.<\/p>\n

          Si pasadas 2 semanas despu\u00e9s del email de confirmaci\u00f3n no has recibido el reembolso,
          \ncont\u00e1ctanos para revisarlo.<\/p>\n

          \n

          Notas Importantes<\/h2>\n

          No env\u00edes art\u00edculos comprados a distribuidores o a otros terceros<\/u><\/strong>.
          \nLos vendedores terceros son responsables de sus propias devoluciones, garant\u00edas y reembolsos.<\/p>\n","protected":false},"excerpt":{"rendered":"

          A continuaci\u00f3n encontrar\u00e1s toda la informaci\u00f3n relacionada con env\u00edos y devoluciones. Env\u00edo Realizamos env\u00edos desde Polonia a todos los destinos […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3586","page","type-page","status-publish","hentry"],"yoast_head":"\nEnv\u00edos y devoluciones - Holacabana<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.holacabana.com\/es\/envios-y-devoluciones\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Env\u00edos y devoluciones - Holacabana\" \/>\n<meta property=\"og:description\" content=\"A continuaci\u00f3n encontrar\u00e1s toda la informaci\u00f3n relacionada con env\u00edos y devoluciones. 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