{"id":3590,"date":"2026-02-06T19:24:28","date_gmt":"2026-02-06T19:24:28","guid":{"rendered":"https:\/\/www.holacabana.com\/envio-devolucoes\/"},"modified":"2026-03-15T01:16:19","modified_gmt":"2026-03-15T01:16:19","slug":"envio-devolucoes","status":"publish","type":"page","link":"https:\/\/www.holacabana.com\/pt\/envio-devolucoes\/","title":{"rendered":"Envio & Devolu\u00e7\u00f5es"},"content":{"rendered":"

Abaixo encontras todas as informa\u00e7\u00f5es relativas a envios e devolu\u00e7\u00f5es.<\/p>\n

\n

Envio<\/h2>\n

Enviamos a partir da Pol\u00f3nia para todos os destinos na Europa<\/strong>.<\/p>\n

As encomendas s\u00e3o normalmente processadas e enviadas no dia \u00fatil seguinte.
\nTodos os envios s\u00e3o realizados atrav\u00e9s de transportadora.<\/p>\n

O prazo estimado de entrega \u00e9 normalmente de 2\u20137 dias \u00fateis<\/strong>,
\ndependendo da tua localiza\u00e7\u00e3o na Europa.
\nEnvios para ilhas ou \u00e1reas remotas poder\u00e3o exigir alguns dias adicionais.<\/p>\n

Os prazos de envio s\u00e3o calculados em dias \u00fateis e excluem fins de semana
\ne feriados.<\/p>\n

Depois de a encomenda ser entregue \u00e0 transportadora, quaisquer atrasos ficam fora
\ndo nosso controlo e responsabilidade.<\/p>\n

Os dados de rastreamento ser\u00e3o fornecidos ap\u00f3s o envio da encomenda para que possas
\nacompanhar a entrega.<\/p>\n

Na maioria dos casos, se tiveres fornecido um n\u00famero de telefone e email,
\na transportadora ir\u00e1 notificar-te antes da entrega.<\/p>\n

\n

Devolu\u00e7\u00f5es<\/h2>\n

Oferecemos reembolsos para:<\/p>\n

    \n
  • artigos n\u00e3o utilizados<\/strong><\/li>\n
  • adquiridos atrav\u00e9s deste website<\/strong><\/li>\n
  • devolvidos na embalagem original<\/strong><\/li>\n
  • no prazo de 14 dias ap\u00f3s a entrega<\/strong><\/li>\n<\/ul>\n

    Para iniciar uma devolu\u00e7\u00e3o:<\/p>\n

      \n
    • envia-nos um email para info@holacabana.com<\/strong><\/li>\n
    • (importante)<\/strong> inclui o n\u00famero da encomenda.<\/li>\n<\/ul>\n

      Ap\u00f3s verifica\u00e7\u00e3o, forneceremos o endere\u00e7o para envio da devolu\u00e7\u00e3o.<\/p>\n

      Nota importante:<\/p>\n

        \n
      • \n
          \n
        • Contacta-nos sempre antes de devolver qualquer artigo<\/u><\/strong>.
          \nArtigos devolvidos sem aprova\u00e7\u00e3o pr\u00e9via e\/ou verifica\u00e7\u00e3o da encomenda poder\u00e3o n\u00e3o ser aceites.<\/li>\n
        • Todas as devolu\u00e7\u00f5es devem ser enviadas pelo cliente para o nosso endere\u00e7o na Pol\u00f3nia,
          \nque \u00e9 o nosso armaz\u00e9m principal para envios e devolu\u00e7\u00f5es na Europa.<\/li>\n
        • Os clientes s\u00e3o respons\u00e1veis pelos custos de envio da devolu\u00e7\u00e3o.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n
          \n

          Reembolsos<\/h2>\n

          Assim que a devolu\u00e7\u00e3o chegar ao nosso armaz\u00e9m e for analisada,
          \nreceber\u00e1s um email de confirma\u00e7\u00e3o do reembolso.<\/p>\n

          O tempo necess\u00e1rio para que os fundos apare\u00e7am na tua conta depende do teu
          \nbanco ou institui\u00e7\u00e3o financeira e pode demorar at\u00e9 2 semanas ou mais<\/strong>.<\/p>\n

          Se n\u00e3o tiveres recebido o reembolso no prazo de duas semanas ap\u00f3s a confirma\u00e7\u00e3o,
          \ncontacta-nos para que possamos averiguar a situa\u00e7\u00e3o.<\/p>\n

          \n

          Notas Importantes<\/h2>\n

          N\u00e3o envies artigos adquiridos atrav\u00e9s de revendedores ou outras terceiras partes<\/u><\/strong>.
          \nOs vendedores terceiros s\u00e3o respons\u00e1veis pelas suas pr\u00f3prias devolu\u00e7\u00f5es, garantias e reembolsos.<\/p>\n","protected":false},"excerpt":{"rendered":"

          Abaixo encontras todas as informa\u00e7\u00f5es relativas a envios e devolu\u00e7\u00f5es. Envio Enviamos a partir da Pol\u00f3nia para todos os destinos […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":11,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"default","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-3590","page","type-page","status-publish","hentry"],"yoast_head":"\nEnvio & Devolu\u00e7\u00f5es - Holacabana<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.holacabana.com\/pt\/envio-devolucoes\/\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Envio & Devolu\u00e7\u00f5es - Holacabana\" \/>\n<meta property=\"og:description\" content=\"Abaixo encontras todas as informa\u00e7\u00f5es relativas a envios e devolu\u00e7\u00f5es. 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